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Your Trusted Global BPO Partner Since 2016
Since 2016, I5 Soft Solutions Sdn. Bhd. has supported worldwide businesses with customer experience management, BPO operations, workforce solutions, and managed service delivery.
Our approach integrates strategy, people and technology to achieve operational excellence and long-term partner value.
Internationally recognized performance benchmarks
Day, night, or holiday — we always run.
Military-grade encryption and compliance
Skilled, trained, and globally aligned teams
To power businesses with seamless outsourcing operations that enhance customer experience, reduce cost, and increase efficiency.
To be recognized as one of Asia's most reliable and innovative BPO partners — delivering excellence with consistency.
Comprehensive BPO solutions designed to elevate your business operations
Customer care, IVR, toll-free & omnichannel support.
Lead generation, telemarketing, surveys and collections.
Data entry, order processing, reconciliation and reporting.
Workflow audits, automation and continuous improvement.
Seasoned BPO professionals managing end-to-end delivery.
100+ projects with measurable KPIs & satisfied clients.
Data protection, secure networks and access controls.
Flexible services that grow with your business needs and demands.
Get answers to common questions about our BPO services and solutions
Business Process Outsourcing (BPO) helps you delegate non-core functions to specialists, allowing you to reduce operational costs by up to 40%, improve efficiency, and focus on your core business activities while we handle the rest.